Frequently Asked Questions

Find answers to common questions about our products and services.

Care

Use a soft damp cloth with mild soap. Avoid abrasive cleaners and harsh chemicals. See our Care Guide for detailed instructions.

Yes, we deliver to all states and territories across Australia. Delivery fees vary by location.

We work with a network of qualified installers across Australia. Contact us for installer recommendations in your area.

Standard lead time is 4-6 weeks from order confirmation. Custom orders may take 8-10 weeks depending on specifications.

Yes, many of our vanities can be customised to fit your space. Contact us to discuss your requirements.

We use premium materials including solid timber, engineered stone, and high-quality hardware sourced from trusted suppliers.

Yes! We offer sample kits of our finishes and materials. Visit our Samples page to order yours.

All Haute Bathrooms products come with a 10-year structural warranty and 2-year warranty on hardware and finishes.

Our team is here to help. Get in touch and we'll get back to you shortly.